Privacy Policy
Last updated: September 2026
This is placeholder policy text for site structure and layout purposes. Have this reviewed by a solicitor and updated with your actual data practices, ICO registration details, and any third-party tools (form provider, analytics, call tracking) before this page goes live.
What we collect
When you request a quote or callback through this website, we collect the information you provide, typically your name, phone number, postcode, and details of the pest issue, in order to respond to your enquiry and provide a quote.
How we use it
Information you submit is used solely to respond to your enquiry, schedule any visit you book, and, where relevant, produce documentation for commercial or landlord clients (such as visit reports). We do not sell or share your information with third parties for marketing purposes.
How long we keep it
We retain enquiry and customer information for as long as necessary to provide the service requested and to meet any legal or accounting obligations, after which it is deleted.
Your rights
Under UK data protection law, you have the right to access, correct, or request deletion of personal information we hold about you. Contact us using the details on our contact page to make a request.
Cookies
This site may use basic cookies for site functionality. It does not currently use third-party advertising or tracking cookies.
Contact
Questions about this policy can be directed to us via the contact page or by calling 01332 496 0123.